PRIVACY POLICY
Website: www.vivatomic.com
Company Name: Vivatomic
Vivatomic (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following categories of personal information:
1.1 Information You Provide Directly
Full name
Email address
Billing and shipping address
Phone number
Payment details (processed securely by third-party payment processors)
Account login information
Customer service communications
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on site
Referring website
This data helps us improve website performance and user experience.
1.3 Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enable website functionality
Analyze traffic
Personalise user experience
Support marketing and advertising campaigns
You can disable cookies in your browser settings, though this may affect site functionality.
2. How We Use Your Information
We use collected information to:
Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Improve website functionality
Send marketing communications (if you opt in)
Prevent fraud and enhance security
Comply with legal obligations
3. Sharing of Information
We do not sell your personal information.
We may share information with:
Payment processors
Shipping carriers
IT and hosting providers
Marketing service providers
Legal or regulatory authorities when required
All third parties are required to protect your data.
4. Data Retention
We retain personal information only as long as necessary to:
Fulfill orders
Meet legal and accounting requirements
Resolve disputes
Enforce agreements
5. Your Rights (Depending on Location)
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion
Object to or restrict processing
Withdraw consent for marketing
Request data portability
To exercise these rights, contact us
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our products and website are not intended for children. We do not knowingly collect personal information from children.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. International Users
If you access our website from outside the United Kingdom, your data may be transferred and processed in countries with different data protection laws.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with a revised effective date.